FAQ

Jewelry Questions

Can you do custom orders?

We love doing custom orders! Whether you’re looking for a different material such as 18k gold, a different stone, a different finish such as matte instead of shiny, or you’re looking for something one of a kind (like an engagement or wedding ring), we want to talk to you! Email us at info@skylerman.com

Order Questions

When will my order ship?

Our pieces are made to order, just for you! As such, please allow up to two weeks for us to handcraft and ship your order to you. You will receive an email once it ships. Need it sooner? See below:

It’s my significant other’s, boss’s, parent’s, best friend’s, cat’s birthday and I need it asap! Can you help?

Depending on the item, we may be able to accommodate rush shipping. Please contact us with the date you need the piece by, where you are located, and of course, which piece it is.

Can I return my order?

Due to the nature of our handcrafted jewelry, we do not accept returns at this time. We encourage you to contact us with questions before placing your order.